Return and Refund Policy

At Rango Cart, we strive to ensure your satisfaction with every purchase. However, if you need to return an item, please review our policy below:

Terms of Return

• We accept returns of unopened and unused products within 7 days of purchase.
• Items must be returned in their original packaging, with all tags and labels attached.
• The product must be in the same condition as when received, with no signs of wear or damage.

State of Return

• Products should be unused and in their original condition.
• Any items that are damaged, worn, or altered will not be eligible for return.

Reason for Return

• Returns are accepted for damaged, defective, or incorrect products received.
• If you received a product that does not match your order or is defective, please contact us immediately.

Process for Return

• To initiate a return, please contact our customer service team at info@rangocart.com within 7 days of receiving your product.
• Provide your order number, details of the product you wish to return, and the reason for the return.
• Our customer service team will guide you through the return process and provide you with a return authorization.

Process of Refund

• Once we receive your returned item, our team will inspect it to ensure it meets the return criteria.
• Refunds will be processed within 12 - 15 days of receiving the returned product.
• Refunds will be issued to the original payment method used for the purchase.
• Please note that shipping costs are non-refundable, and the cost of return shipping will be borne by the customer unless the return is due to a defect or error on our part.

Contact Details

For any questions or concerns regarding our return and refund policy, please contact us at info@rangocart.com. We are here to assist you and ensure a smooth return process.

We value your business and are committed to providing you with the best shopping experience at Rango Cart. Thank you for choosing us!